Terms and Conditions for Online Purchases
Last Updated: May 21, 2025
1. Introduction
These Terms and Conditions (“Terms”) govern your purchase of products from Practitioners Pride, LLC, dba, Eagle Creek Botanicals (“Company,” “we,” “us,” or “our”). By completing a purchase on our website, you agree to these Terms. Our data practices are outlined in our Privacy Policy.
2. Orders and Payments
- All prices are listed in USD and are subject to applicable taxes and shipping fees.
- Payment must be completed at the time of purchase using the available payment methods.
- We reserve the right to cancel or refuse any order for any reason, including suspected fraud or pricing errors. A full refund will be paid on orders we cancel.
3. Shipping and Delivery
- Estimated shipping times are provided at checkout and may vary based on location and carrier availability.
- The Company is not responsible for delays caused by third-party carriers or customs processing.
- Customers are responsible for ensuring accurate shipping information at checkout.
4. Returns and Refunds
- Customers may return unopened, unused and undamaged products within 14 days of receipt for a refund, excluding shipping costs.
- Refunds will be processed within 15 business days of receiving the returned item.
- Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item received.
5. Warranty Policy
No warranty is expressed or implied.
6. Limitation of Liability
- The Company is not liable for any indirect, incidental, or consequential damages arising from the use of purchased products.
- Our total liability is limited to the amount paid for the product.
7. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on our website.
8. Contact Information
For questions regarding these Terms, please contact us at:
Practitioners Pride, LLC
info@eaglecreekbotanicals.com